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Everything went very smooth when I had to exchange a lower magnification for a higher one. No problems and a quick turn around. My father just LOVES the glasses.
I ordered the wrong strength glasses. The process to return was easy but I didn't receive any return label so I had to send them back in my own package and pay postage. I did it all online maybe I should have called. They had my package in 1 day (ships from 25mi away from me) but I didn't get them back until 8 days later. I guess the discount USPS is always 4 days(a speed of 0.26mph).
Ordered the wrong size and they made if very simple to get the right ones .
I had to exchange my Clic glasses for a lower strength and it was truly hassle-free. They sent me a return label so all I had to do was close up the original box and put on label.
I waited awhile before submitting my review. Wanted to have the chance to give my glasses a "test drive" before offering my opinion.
That being said, I really like them. I used to constanly get my old glasses chains caught on something and break my glasses.
The Cliq glasses fit better and lenses appear to be of good quality.
Convenient and affordable, these glasses ar da bomb.