Clic Ashbury Bi-Focal Reading Sunglasses in Black & Grey Tint

Hi,

I will not be able to return the glasses until I return from my trip on November 1st.
I hope this will not be a problem. Attached are photos of the broken glasses.

Thank you,

drdelapa@drdelapa.com

From: Customer Support [mailto:info@outstandingeyewear.com]
Sent: Monday, October 17, 2016 8:30 AM
To: drdelapa@drdelapa.com
Subject: RE: 'drdelapa@drdelapa.com' submitted the form from your 'Contact Us' page

Hello,

We do apologize for this inconvenience. We have emailed you a return label that you can print out and use to ship these glasses back to us. We will then send you a replacement pair. If you have any further questions don’t hesitate to ask.

Best regards,
Clic Magnetic Glasses

From: Contact Form [mailto:contactform@bigcommerce.com]
Sent: Saturday, October 15, 2016 3:49 PM
To: Customer Support
Subject: 'drdelapa@drdelapa.com' submitted the form from your 'Contact Us' page

'drdelapa@drdelapa.com' submitted the form from your 'Contact Us' page
A user has submitted the contact form on your store.
Here are their details:
Email Address: drdelapa@drdelapa.com

Phone Number: 914-533-6166
Order Number: 148726
I just received my order in the USPS mail today. Upon opening the slightly crushed box, I found my glasses were broken. The Metal extending bar on the right is broken as if it was cut or snapped in two. I am very disappointed since I was hoping to have these before I left for vacation on Wednesday. I will call you on Monday if I don't hear from you before then. I can email you a photo if you need to see what the break looks like.
Clic Magnetic Glasses
http://www.clicmagneticglasses.com/

Excellent product..been buying for years...quality is why I return

I think I ordered the men's version of these glasses because they were way too big.

I really love the bi focals. A great companion to my regular clics.

the magnet is not strong enough; the glasses don't stay "clic'd". they are otherwise fine. But the magnet issue is significant.

Can't really pin point what or why but I don't care for these as much as a previous pair. Somehow the non-reader part doesn't seem quite as "clear" as it should. I can't seem to get the back band as comfortable as my existing readers and previous sunglasses. The magnet seems to come loss easier.

Not bad, but not what I expected

The shade of the lens are fine. The frame style is not what I really had in mind. And the magnet is weak, compared to my clic readers.Plus the back don't adjust like the clic readers.

The glasses themselves are fantastic. As an Real Estate agent I'm constantly reading in the car so bifocal sun glasses are perfect. If the magnet could just hold a little better, if it were a little stronger these glasses would be awesome. I'm not sure if it's because I have a big nose or what? They just don't hold together on my face all the time.

The back of the headband seems to be bent a little differently than the other Clic readers I have. The magnet pops open more easily when I look up than with the other pair I have. Maybe another magnet issue?

These would be nicer with an XXL frame.